Shipping Policy

Processing Time

All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Time

Delivery times vary by destination. Estimated shipping times are shown at checkout. Delays caused by carriers or customs are outside our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location. Any additional customs or import fees are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a tracking number to follow your package.

Incorrect Address

Customers are responsible for providing the correct shipping details. Arivelle is not liable for delays or lost packages caused by an incorrect address.

Lost or Damaged Packages

If your package arrives damaged or does not arrive, please contact us within 7 days of the expected delivery date and we will assist you.